Read our editorial mission (Opens in a new window) & see how we test (Opens in a new window). Since 1982, PCMag has tested and rated thousands of products to help you make better buying decisions. It's worth a second look even if you are happy with your existing service. Microsoft Skype for Business also comes with solid video conferencing capabilities. But it falls short of being a full-fledged business VoIP platform.Įven so, Microsoft Skype for Business hits that sweet spot for small businesses that need more than the consumer Skype, our Editors' Choice personal VoIP service, but may not be interested in an enterprise VoIP system such as Nextiva or Editors' Choice RingCentral. The company combined Lync (formerly Microsoft Office Communicator), its enterprise communications platform, with Skype's familiar user interface (UI) to create software that's easy to use and has features businesses need.

With Microsoft Skype for Business (which begins at $2 per user per month, with additional fees), Microsoft is closing the gap. Despite its advantages, however, Skype is very much a consumer video conferencing and Voice-over-IP (VoIP) service, and not a business one.

The service makes it effortlessly easy to call other users and video chat. When it comes to online communications, Skype is the de facto method.

Online plans don't work with hardware phones.

No integrated dial-in audio conference features.

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